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HD HERO 960

DES CAMÉRAS PROFESSIONNELLES


Manuels des produits

Réponses aux questions les plus courantes :

La caméra se bloque

If your camera is freezing up, that usually means that you need to update the camera's software or there are some issues with the SD card. Here's some information on SD card recommendations.  Here are some troubleshooting steps to resolve the issue for you: Before proceeding make sure that you have turned off Wi-Fi and removed any BacPacs.  If your camera is currently frozen, try to remove and then reinsert the battery to get it unstuck. Make sure you have the most current software on your camera.  Click here for instructions on... Read More »

Recommandations cartes SD

It's important to use one of the recommended SD cards in your camera, or you may experience freeze-up or video corruption issues. We recommend only purchasing name brand SD cards through reputable resellers. There are both counterfeit and underperforming SD cards out in the marketplace, which can prevent proper functioning of your HD HERO camera's features.  If you need help identifying the class rating of your SD card, check out this article. Here are the SD card requirements for each camera: HERO3: Black Edition & HERO3+ Black Edition Cameras A Class... Read More »

Comment charger la batterie de la caméra

If you would prefer to see a video tutorial on charging your camera, check out this article: Video Tutorial - Charging Your Camera and Accessories The following instructions detail the best way to fully charge your camera battery. Power the camera off. Disconnect any BacPacs. Connect the camera to the USB port on the computer. If possible use a USB port on the back of the computer. Alternately you can connect it to a USB wall charger that outputs 5V and 1A.  Chargers can be purchased at the GoPro store. The front... Read More »

Comment transférer les fichiers d'une caméra vers un ordinateur

This article will describe the process of transferring files from your camera to your computer. Step 1: Get your computer to recognize your SD card. Your pictures and videos are saved to your camera's SD card when you record them, so first we need to get your computer to recognize the SD card so you can transfer them from the card to your computer. You can use an SD card reader or your camera to get your computer to recognize the SD card.  If you use your camera, make sure the... Read More »

Comment corriger la lecture fragmentée ou instable

If you are experiencing choppy or broken up playback when viewing your videos, this will usually come down to the computer not being able to process the data of the large HD video files fast enough.  Please first ensure that the video is recorded properly by playing the videos directly on a TV with the supplied HD and AV component cables (HD HERO Original camera), or optional HDMI or composite cables (HD HERO2 camera), or optional HDMI cable (HERO3 & HERO3+ camera) if you have the necessary cables.  You should get proper smooth... Read More »

HERO3, HD HERO2, & HD HERO Original Waterproof and Depth Rating

The HD HERO Original, HD HERO2, and HERO3 cameras come in a protective waterproof case that is capable of withstanding depths of up to 197 feet (60 meters). Before taking the unit in the water you'll want to be sure to verify that there is no dirt or debris along the white rubber gasket that could compromise the integrity of the waterproof case. To ensure that the camera is fully sealed, push the housing backdoor all the way in before securing the black latch on the top of the case.  If you... Read More »

Informations sur la publication de mises à jour logicielles

Here are the current software versions for HD HERO cameras and GoPro Premium Accessories.  You can download the current version for your device by going to gopro.com/update.

La caméra n'est pas détectée lorsque je la branche sur un port USB de mon ordinateur

If your computer is not recognizing the USB connection it could be one of a few things: There is a loose connection somewhere The USB cable is faulty There is a compatibility issue with the SD card There is a fault with the camera itself. Please try removing and reinserting the USB cable into the camera and computer, ensuring that both ends are fully inserted and secure.  Note that you do have to give a little extra push to have the USB cable click into place when connecting to the camera.... Read More »

Chargeurs recommandés

If you plan to use a USB charger to charge your camera or Battery BacPac, be sure to research the volts (V) and amps (A) that the charger outputs before you connect your camera or Battery BacPac to it. Our cameras and Battery BacPacs require USB chargers that output 5V and 1A.  Using chargers that do not meet this requirement can potentially break your camera or Battery BacPac.  To properly charge your camera, first power it off and disconnect the BacPac if one is attached.  Next, connect the camera to a... Read More »

Apparence incurvée des photos et vidéos

The reason GoPro videos have a slight fish-eye effect, is due to the wide angle lens on the camera.  It's actually called a barrel distortion, which is a result of having the 170 degree lens. This curve/barrel distortion allows for the 170 degree ultra wide angle shots that GoPro is known for.  You can slightly reduce this effect on the HD HERO Original  camera by filming in 1080p (30 FPS) mode, which brings the Field Of View (FOV) down to 127 degrees.  With the HD HERO2 camera, you also have the option at 1080p... Read More »