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Battery BacPac™

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Mises à jour du produit

Manuels des produits

Original Battery BacPac™

Réponses aux questions les plus courantes :

Informations sur la publication de mises à jour logicielles

Here are the current software versions for HD HERO cameras and GoPro Premium Accessories.  You can download the current version for your device by going to gopro.com/update.

Éteindre le mode « One button »

If your camera automatically starts taking a video recording upon powering it on, the camera has One Button Mode enabled. This will be indicated by your camera's LCD screen blinking and the red LED blinking on the front of the camera. If you do not want One Button mode enabled, this article will explain how to disable it. HD HERO (Original) To exit one button mode, please turn on the camera so it starts either recording or taking the photos.  While it is doing so, press and hold the shutter button for... Read More »

Recharger la Battery BacPac

Information on how to properly charge a Battery BacPac.

Compatibilité de la caméra avec le Battery BacPac

The HD HERO2 camera and the HD HERO Original camera are compatible with the Battery BacPac.  The HD HERO2 camera will work with the Battery BacPac out of the box.  A software update is required for the HD HERO Original camera to work with the Battery BacPac.  To update your HD HERO Original camera software, please go to the HD HERO Original Camera Software Update page. Once you find the LCO/LCF option in your HD HERO Original camera's Settings menu, your camera should work with the Battery BacPac. Please note that... Read More »

Assistance avec le logiciel de la Battery BacPac™

Battery BacPac + Original HD HERO Camera If you are using the Battery BacPac™ with the Original HD HERO camera, software update version 54 or later is required and needs to be installed on your on your HD HERO camera. Click here to download and install the most current software version » Battery BacPac + HD HERO2 Camera If you are using the Battery BacPac with the HD HERO2 camera, the Battery BacPac is compatible with the HD HERO2 camera out of the box and NO software update is required. Click... Read More »

Problèmes de son suite à l'utilisation de la Battery BacPac avec la caméra HD HERO Original

If you have a problem with your camera's audio after using the Battery BacPac, it's likely that you haven't successfully updated your camera's software to be able to function with the Battery BacPac. Once you find the LCO/LCF settings on your camera, you know that the camera software is properly installed and it will be ready to function with the Battery BacPac.  Please check out the Updating the Software in the HD HERO Original Camera page for instructions on how to update your camera's software.

Aucun « 2 » ne s'affiche à côté de l’icône de batterie de la Battery BacPac

If you have a HD HERO Original camera, you may need to download new firmware using the Battery BacPac.  If the number 2 does not appear on the front status screen when the Battery BacPac is fully charged after being attached to the camera. Please update your HD HERO Original camera's firmware and follow the instructions to upload the new software to your camera.  The HD HERO2 does not require a firmware update for the Battery BacPac to function properly. 

Comment consulter le statut de votre commande GoPro

If you want to check your GoPro Order Status, we have a tool that will allow you to do that. GoPro Order Status If you enter your info in the tool linked above you will see all the details about your GoPro order, including its status and tracking information.

Vous avez une idée ou une suggestion que vous aimeriez communiquer à GoPro ?

We are always stoked to hear from the GoPro community and we welcome your enthusiasm about us and what we are doing.  If you have an idea or a suggestion  for us, we encourage you to check out this page:  Connect with GoPro.